If your host is misbehaving or rude, Holidu can help. Document what happened, then submit a complaint using the form at the end of this page. Our team will step in to help mediate the situation with the host and work towards a resolution that ensures your comfort and safety.

How do I file a complaint about my host?

1. Document the incident.
   • Take notes: record specific details of the incident, including what was said or done.
   • Gather evidence: save any relevant messages or emails that show the host's behavior.
2. Contact us directly. Fill in the form at the end of this page. Provide a clear and objective description of the issue, along with any evidence you have.

What happens after I submit my complaint?

Once you submit your complaint, our team will step in to help mediate the situation with the host. We will work towards a resolution that ensures your comfort and safety. Your concerns are important to us, and we are dedicated to helping you have a pleasant stay.