Whether you can change your payment method on Booking.com depends on the payment option you chose when you booked. If you selected "Pay Now," Booking.com manages your payment, so you should contact their customer service by chat or phone. If you selected "Pay On," Holidu processes your payment, and you can update your payment method only if the payment fails.

How do I change my payment method if I chose Pay Now?

With the "Pay Now" option, Booking.com handles your payment in full. Holidu does not have access to your payment details, so we cannot change your payment method for you. To update your payment method, we recommend contacting Booking.com's customer service team via chat or phone call.

How do I change my payment method if I chose Pay On?

With the "Pay On" option, Holidu is responsible for processing your payment. You can update your payment method in the following situations:

  • Your payment has failed.
  • You receive a secure payment link by email after the failed payment.

Use the secure payment link to enter a new payment method and complete your transaction.

Can I change my payment method after a successful payment?

No. If the original payment went through successfully, the payment method cannot be changed.

Did this article answer your question?

Do you want to contact us?

We’re here to help. You can contact us directly if you need assistance or have questions.

Contact us