Where can I see the extra fees for my booking?

You can find any extra fees for your booking in the confirmation email Holidu sent you when you made your reservation. Open that email and look for details about additional costs that you pay locally, at the property, rather than through Holidu. If the email does not list any extra costs, your booking has none.

How do I check the extra fees in my confirmation email?

1. Search your inbox for the confirmation email from Holidu. Check your spam or junk folder if you cannot find it.
2. Open the email and find your booking details.
3. Look for a section that lists additional costs to be paid locally. These may appear as separate line items with an amount and a description.
4. Note the amount, what it covers, and whether you pay it on arrival or at another time.

What kinds of extra fees can there be?

Extra fees depend on the property and the destination. Common examples include:

• Tourist or city tax, which some destinations charge per person or per night
• Cleaning fees, paid at the end of your stay
• Security deposits, which the host returns after your stay if there is no damage
• Utility charges, such as electricity, heating, or water, when they are not included in the price
• Optional extras, such as bed linen, towels, or parking

These fees are not always included in the price you paid on Holidu, so check your confirmation email carefully before you travel.

What if I cannot find the extra fees in my confirmation email?

If you cannot find the information, check the following before you contact support:

• Make sure you open the email for the correct booking if you made more than one.
• Check for any follow-up emails from Holidu that may include updated booking details.
• Look at the full email, as some details may appear further down the page.

If the fees are still unclear, contact the Holidu Customer Happiness Team through the Help Center. Have your booking reference ready so the team can help you quickly.

Should I ask the host about extra fees before my stay?

Yes. If you have questions about a fee, such as how much you will pay or how to pay it, you can ask the host directly before you arrive. Confirming the details in advance helps you avoid surprises at check-in or check-out.