Changing Bank Details for Non-Verified Accounts

If your account has not yet gone through Adyen's bank account verification, we most likely have not collected your bank details. You can add or update your IBAN once you complete the verification process. To get started, read How do I verify my Account as a Private Host or How do I verify my Account as a company.

Changing Bank Details for Verified Accounts

If your account has already been verified by Adyen, follow these steps to change your bank details:

1. Log in to your account.
2. Click the Holidu logo in the top right corner.
3. Click "Account".
4. Scroll down to Bank information and click "Edit".
5. In the Adyen window, open your bank details tab, delete the current IBAN, and enter the new one.
6. Choose a verification method: Instant Verification (not available in Greece, Austria, or Italy) through our partner Tink, or Manual Verification by uploading a bank document.

Please note:

• The bank account holder must match the Holidu account owner. For companies, the account holder must match the registered company name.
• Holidu only issues payments to EUR accounts.
• Manual verification documents must be issued within the last 12 months and show your name and IBAN. Verification can take up to 72 hours.

For more details, see our Account Verification FAQs.