Verifying your account as a company helps Holidu confirm your business identity, so your bookings and payouts can be processed securely. This process can only be completed by the host (the primary account holder in Holidu). If you are an individual or sole proprietor, this company verification does not apply, so please refer to the separate verification guide for those account types in the Help Center.

The verification has four main parts: your company details, your decision makers or legal representatives, your payout details, and the final completion check. The process is secure, and you will enter your information in a safe online environment.

Watch the Video Guides (English)

The following videos walk you through each step of the verification process:

• How to verify your company details?
• How to verify the decision makers?
• How to verify your payout details?

Step 1: Verify Your Company Details

Before you start, have these documents ready:

• Company registration number
• Proof of registration, such as a certificate of registration or a trade register extract
• ID document(s) of the legal representative(s)
• Tax ID document (not always required)

Steps:

1. Log in to your Holidu account. Go to the "Account" tab and click "Validate" to start the process. You might be asked to sign a new agreement. Accept to continue, as this will not affect your pricing.
2. Select your company type. Choose the type of company you are verifying, for example Private Company or Public Company.
3. Enter company information. Fill in your company registration number and VAT number (if you have one). If you do not have a VAT number, select "Don't have a VAT number." Enter your company address using the search field, and the relevant fields will autofill.
4. Upload required documents. Upload a recent extract from the trade register or a similar document, making sure it is clear and legible. You can usually find these details on an official registration document issued by the relevant authority in your country. It should be no older than 12 months or show a recent date. If required, also upload a tax document showing the company's name and tax ID, issued by your country's tax authority.
5. Review and submit. Double-check all the information you have provided, then click "Submit" to complete this step.

Step 2: Verify Decision Makers and Legal Representatives

Before you start, have these ready:

• Address details of the decision makers or legal representatives
• ID documents such as a passport, driving licence, or national ID card

Steps:

1. Add decision maker details. Add the personal details of at least one signatory, meaning the person legally authorized to sign for your company. Enter their address using the search field, and the fields will autofill.
2. Verify the identity of decision makers.
   • Instant verification (recommended): Select the country of issuance and document type. Scan the QR code with your phone and take clear photos of the document for immediate verification.
   • Manual upload: Choose the document type and upload high-quality photos of the document. Click "Next" to submit. Verification may take up to 72 hours.

Step 3: Verify Your Payout Details

Make sure the bank account holder's name matches the company name you provided earlier. Bank accounts held under the name of a legal representative or decision maker cannot be accepted for company verification. The account must be under the company's name.

Choose one of the two verification methods:

• Instant verification (not available in Greece, Austria, and Italy): Search for and select your online banking provider. Log in to your bank account through Tink, our trusted partner. Your banking login details are not stored and are used only for verification.
• Manual verification: Enter your bank details and upload a recent bank statement issued within the last 12 months. The statement must show the company's name and IBAN. For non-EU residents, it must also show the bank's location. Click "Next" to submit. Verification may take up to 72 hours.

Step 4: Complete Verification

• If you used instant verification, the status should update immediately.
• If you used manual upload, the process may take up to 72 hours. You can check the status in your Holidu account. Once complete, the status will change from "In Review" to "Complete."

Need More Help?

If you run into any issues during the process, see our account verification FAQ article for more answers.

You can also download the full step-by-step PDF guide with screenshots: English Manual.

Tips for a Smooth Verification Process

• Check document clarity: Make sure all documents are clear, well lit, and legible.
• Keep information consistent: Make sure names and addresses match across all documents.
• Monitor your email: Watch your inbox for updates or any additional steps needed to complete the process.