How do I submit a damage claim with Holidu Protect?

To submit a damage claim with Holidu Protect, log in to your host account, open the booking linked to the damage, and report it with clear photos and a short description. Submit your claim as soon as you discover the damage to avoid delays.

Steps to submit a damage claim

1. Log in to your Holidu host account.
2. Open the booking linked to the damage.
3. Select the option to report damage under Holidu Protect.
4. Upload clear photos or videos of the damage.
5. Describe what happened, when you found it, and the estimated repair cost.
6. Submit your claim and keep the confirmation.

What happens after I submit my claim?

Holidu reviews your claim and may contact you if more information is needed. Respond quickly to keep the process moving.

Tips for a faster claim

• Take photos of the property before and after each guest stay.
• Keep receipts and repair quotes.
• Report damage promptly.

Need more help? Visit the Holidu Help Center for further guidance.