A clear property description helps guests know what to expect and avoids misunderstandings. Include details about accessibility, security, shared amenities, and pets or allergies, since these are the topics guests ask about most often.

What should be included in my property description?

Property accessibility

• Do you live on-site? Let guests know if they will share spaces with you.
• Is there construction or noise nearby? Mention work schedules and sources of sound, such as highways or bars.
• Are there stairs? State whether the property is accessible for guests with reduced mobility.
• How do guests access the property? Explain whether it is on the first floor or requires an elevator.

Security and maintenance

• Mention the location of any security devices and confirm they will be turned off during the stay.
• Let guests know if a service provider, such as a pool cleaner or gardener, will visit during their stay.

Shared amenities

• State who shares spaces like a pool or garden.
• Share pool hours, seasonal availability, or entry codes if they apply.

Pets and allergies

• Describe any pets on-site or nearby, since some guests have allergies.

What do guests ask about the most?

Guests most often ask about noise, stairs and access, shared spaces, pool rules, security devices, and pets. Answering these questions in your description reduces enquiries before booking.

Honest, detailed information helps guests choose with confidence and sets the right expectations for their stay, which leads to better reviews.

How do I update my property description?

You can edit your listing at any time. Read our guide on how to update your property description for step-by-step instructions.