Opening your property to guests from around the world is a core part of hosting. Inclusivity helps every guest feel welcomed and valued, whatever their background. A warm, comfortable environment for guests from different cultures and walks of life is key to being a great host.

At Holidu, we believe every guest deserves to be treated with respect, free from prejudice or judgment, regardless of age, gender identity, sexual orientation, nationality, ethnicity, physical ability, race, or religion. A safe, welcoming atmosphere helps guests feel at ease. When you make it clear that all visitors, whether they travel as couples, families, or friends, will be warmly received, you create a richer experience for them. This supports Holidu's mission to make hosting and booking holiday homes free of doubt and full of joy.

Why does inclusive hosting matter?

Inclusive hosting means welcoming every guest with respect and making your property accessible to as many travelers as possible. Guests who feel respected are more likely to enjoy their stay, leave positive reviews, and return in the future. Inclusive practices also help you reach a wider range of guests, including travelers with accessibility needs and those who rely on service animals.

Tips to make your guests feel welcome

1. Use Instant Booking to support inclusivity

Holidu's Instant Booking feature lets guests book without prior approval. This signals that you are open to hosting anyone who meets your criteria and sets a welcoming tone from the very first interaction. To learn more, see Benefits of Instant Bookings.

2. Clearly describe your property's accessibility features

If your property offers accessibility features, describe them accurately in your listing. Accurate details help guests with accessibility needs decide whether your home suits them before they book. Consider including details such as:

• Wide doors (minimum 80 cm)
• Step-free access to the property and throughout the interior
• Elevator access
• Toilet with grab rails
• Raised toilet and adapted bath or bathtub with bath chair
• Lowered bathroom sink
• Emergency cord in the bathroom
• A bathroom with a 1.5-meter turning circle
• Roll-in shower, shower with grab rails, and shower chair

3. Highlight wheelchair-inclusive features

If your property includes several of these features, it can be highlighted as wheelchair-inclusive. This makes it easier for guests with accessibility needs to find and book your property. You can update these amenities under Amenities > Accessibility in your listing settings.

4. Accommodate guests with service animals

All hosts are asked to accommodate guests who require a service animal, in line with EU service animal laws. Service animals are not considered pets, so they must be allowed at the property whether your listing is pet-friendly or not. Denying a service animal could be considered discriminatory. For more details, please see our article on service animals.

5. Respect guests' privacy

Once guests check in, find the right balance between making them feel welcome and respecting their privacy. Avoid visiting the property unnecessarily, but make it clear that you are available to help if needed. This creates a comfortable, stress-free environment for your guests.