How to Connect to Mossos d'Esquadra

Connecting your Holidu account to Mossos d'Esquadra keeps guest registration in Catalonia compliant and on time. This guide explains why the connection matters, how to register your establishment, and how to activate Online Check-in on Holidu.

Why Connect to Mossos d'Esquadra?

Connecting to Mossos d'Esquadra helps you meet local regulations on guest information reporting in Catalonia. It also supports guest safety and keeps the legal process for your property on track.

How Can a Host Connect to Mossos d'Esquadra?

You first need to register your establishment with Mossos d'Esquadra. Then you will receive the credentials you need to link your property in Holidu.

1. Access the Mossos d'Esquadra website. Visit the Mossos d'Esquadra website. On the homepage, click "Establishment registration" in the upper-left corner.

2. Complete and submit the registration form. In the "Establishment registration" section, click "Establishment registration form (PI-15)." Fill out all required fields and click "Accept." Sign the form and submit it electronically. Also scan and attach the DNI, NIE, NIF, or passport of each person listed in the form. If you cannot submit the form electronically, follow the guidelines in section 2 of the user manual, available in the Documentation section of the website.

3. Receive your credentials. Once your establishment is registered, you will receive a username and password. Use them to access the traveller registration system on the Mossos d'Esquadra website.

What Is the Online Check-in Feature Offered by Holidu?

Online Check-in lets hosts connect their properties to Mossos d'Esquadra. Once connected, Holidu transfers guest data automatically after guests complete the online check-in form.

How Can I Configure Online Check-in to Connect to Mossos d'Esquadra?

If you use the mobile app, make sure you have the latest version installed before you start.

1. Open Online Check-in. In your Holidu app, go to "Tools" in the left side menu and click "Online Check-in."

   

2. Activate the feature and enter your details. Once activated, complete the form with the Mossos d'Esquadra credentials you received.

3. Save your changes. Click "Save changes" at the end of the form.

4. Check for errors. If no error message appears, your property is now connected to Mossos d'Esquadra.

5. Confirm the connection. Close the form and check that the connection is active.

Frequently Asked Questions

What should I do if I lose my Mossos d'Esquadra credentials?

Visit the Mossos d'Esquadra FAQ page to recover your account information or reset your password.

Is this process secure?

Yes. Holidu prioritizes your privacy and security by using strong data encryption.

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