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Connect Your Property to AVS in Germany: Online Check-in Setup Guide

To connect your property to AVS in Germany, first ask your local destination (Kurverwaltung, Tourismusbüro, or Gemeinde) to activate the Holidu–AVS interface. They will then send you three IDs: Kurverwaltungs-ID, Firmen-ID, and Objekt-ID. Enter these in your Holidu App under Online check-in for travelers, and your guests can complete registration digitally during online check-in.

Why Connect Your Property to AVS Germany?

Connecting your property to AVS Germany helps you meet your legal obligation to report guest information to your local authority. It also gives you a documented, digital check-in process for you and your guests, so you spend less time on paper forms.

Is AVS available for my property?

The online check-in connection to AVS is visible for every host account in Germany. Two things must be true before you can activate it:

  1. Your destination (Kurverwaltung, Tourismusbüro, or Gemeinde) must have activated the Holidu–AVS interface directly with AVS by emailing meldeschein@avs.de. Only your destination can take this step. Holidu cannot request it on your behalf.
  2. Once activated, your destination will give you a configuration overview with three values: Kurverwaltungs-ID, Firmen-ID, and Objekt-ID.

If AVS does not appear as an option for your property at all, your destination has most likely not completed step 1 yet. Contact them and ask them to email meldeschein@avs.de.

Compatible regions

The Holidu–AVS connection is available for properties in the following destinations:

  • Sellin
  • Glowe
  • Hessen
  • Bad Neuenahr-Ahrweiler
  • Rust
  • Bad Krozingen
  • Nordstrand
  • Bad Kissingen
  • Braunlage
  • Binz
  • Canow (Wustrow)
  • Heringsdorf
  • Kellenhusen
  • Land Wursten
  • Putbus
  • Saal
  • Timmendorfer Strand
  • Travemünde
  • Rostock/Warnemünde
  • Wustrow
  • Zingst
  • Zinnowitz
  • Pirma
  • Friedrichshafen
  • Radolfzell
  • Öhningen
  • Boppard
  • Wittenberg
  • Seelbach
  • Altensteig
  • Konstanz
  • Bernkastel Kues
  • Stockach
  • Templin
  • Graal-Müritz
  • Langenargen

How to Connect Your Property to AVS

Step 1: Get your configuration data from your destination

Before you start, request a configuration overview from your local tourist office. Ask specifically for the "Holidu / AVS interface" credentials. This makes sure they send you the correct document.

The overview contains three required fields:

FieldDescription
Kurverwaltungs-IDID number of the Kurverwaltung
Firmen-IDID number of your business or property
Objekt-IDUnique ID of your specific property

Tip: Have all three IDs ready before you start Step 2.

Step 2: Configure the connection in your Holidu App

  1. In your Holidu App, go to Account.
  2. Go to Online check-in for travelers and click Configure.
  3. Select the property you want to configure, then click Configure again.
  4. Click Connect to a registration authority and fill in your property information.

2.1 Choose your guest signature method

  • Automatic signature (recommended): Guests click and sign during online check-in. This creates less friction and higher guest satisfaction.
  • Manual signature (not recommended): Each guest must add their signature by hand.

Note: This setting applies to your entire account, not just one property.

2.2 Turn on "Connection to a registration authority"

Toggle this option on for the property.

2.3 Choose your data transmission method

  • Automatic sending (recommended): Data is sent to AVS automatically.
  • Manual sending (not recommended): You must open and send each booking individually.

2.4 Select AVS and your municipality

  • Under "Send information to," select AVS.
  • Select your municipality (Kommune).
  • If your municipality does not appear, your destination's connection with AVS may not be fully set up yet. Contact your destination or serviceteam@holidu.com.

2.5 Enter your configuration data

Enter the three values from Step 1: Kurverwaltungs-ID, Firmen-ID, and Objekt-ID. After you save, a table of available registration categories loads automatically from AVS. You can adjust these categories manually if needed.

Step 3: Save your settings

Click Save changes. Under Details in the overview, you will see a confirmation that the connection was set up successfully.

Step 4: Digital guest card or manual registration form

If your destination offers a digital guest card, you can turn it on in the same section.

If automatic sending is not available or not working, you can still register a guest manually. Open the relevant booking, generate the registration form (Meldeschein) as a PDF, and print it for your guest.

Step 5: What your guests experience

  1. The guest receives an online check-in link with their booking confirmation.
  2. The guest fills out the online check-in form.
  3. If automatic sending is turned on, their data is sent to AVS automatically.
  4. If enabled, the guest receives a digital guest card.

You can check the registration status of each booking in your booking overview. You can also resend the check-in form to a guest from there at any time.

Need help? Who to contact

  • Your municipality does not appear as an option: Contact your destination directly, or serviceteam@holidu.com.
  • AVS does not show as an option at all: Your destination has not yet activated the interface with AVS. Ask them to email meldeschein@avs.de.
  • Any other setup question: Contact your Account Manager, or serviceteam@holidu.com if your property is not managed by a dedicated Account Manager.

Frequently Asked Questions

What do I need before I start?

You need your Kurverwaltungs-ID, Firmen-ID, and

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